Have a question or comment?

Let's talk! Here's how you can reach us.

855-582-4537 or support@beelineconnect.com

Beeline Connect is a software company whose products connect Riders, Retailers, and Brands through integrated online service scheduling and last mile product fulfillment.
Browse our locations page to find participating Retailers near you. Select a Retailer and schedule service directly from the Beeline Connect page (select locations) or visit their website to schedule an appointment.
Visit our Brands page for participating Brands offering assembly services through the Beeline Connect network of reputable Bicycle Retailers.
Begin by logging in to your Beeline Connect account here. Next, click your name (top right of page) then My Account to view, edit, or cancel an existing appointment.
Cancellation policies differ between participating Retailers. Contact the Retailer you scheduled with for exact cancellation details. Canceling appointments at least 24hrs in advance is always appreciated.

Service appointments: If you have specific questions regarding service costs, options, or timing, contact the Retailer directly.

Fulfillment assemblies and general Beeline account questions: Contact Beeline Support at support@beelineconnect.com or 855-582-4537 (ext.1). For warranty claims or product returns, initiate with the specific brand/seller directly. This can usually be done via their website.